How to Put a Read Receipt on Gmail

Desire to learn about setting up email read receipts and how to apply them?

"Read receipts" is a helpful characteristic that notifies you when a recipient reads your email. In this article, I'll evidence you how to utilize Gmail's read receipts in a step-by-pace arroyo with screenshots.

I will likewise give you a far easier alternative to rails your email opens and overcome the limitations of read receipts! If yous don't have a G Suite account (Google business), this is the option for you!

Here's what we'll encompass:

Apply the links beneath to bound to a particular department:

1. What Are Read Receipts?
2. What Gmail Accounts Tin can Request Read Receipts?
3. How to Ready Up Read Receipts in Gmail (Step-by-Step Arroyo)
4. 4 Problems with Gmail's Read Receipts
5. Improve than Read Receipts: Using GMass to Rails Opens and Clicks

What Is a Gmail Read Receipt?

Read receipts are notifications informing yous that a recipient has opened your electronic mail. Because they runway successful email delivery, they're incredibly helpful to salespeople or marketing folks sending outreach emails. If y'all receive a read receipt, information technology means that your e-mail reached and engaged the correct person.

However, all business concern email users of G Suite can also use read receipts to send fewer emails and reduce unnecessary follow-up calls. For example, say y'all've sent an electronic mail that needs an RSVP from a recipient. Unfortunately, you haven't received a response however.

Why oasis't you received a reply?

Was there something incorrect with the email commitment? Did it go into spam?
Was the message left unread?

Read receipts tin assist ostend this.
If y'all receive a read receipt from them, y'all'll know that your email was opened.

They but forgot to respond.
You lot tin now craft a polite follow-up email, reminding them to RSVP.

Important Terms

Before I show you how to use read receipts, let me analyze two terms I'll frequently be using:

1. Requesting Receipts – when you ship an email and add the read receipts feature to it, this is termed every bit requesting receipts. Your e-mail recipient can then marker your electronic mail as "read" once they've opened your email.
2. Returning Receipts – sometimes, you'll receive an email from a sender that asks you to confirm that you've read it. Confirming this is termed as returning receipts.

What Gmail Accounts Tin can Request Read Receipts?

Unfortunately, personal Gmail accounts (accounts that end in @gmail.com) can't use Gmail's read receipts feature.

Gmail allows read receipts only for K Suite (formerly, Google Apps for Work) accounts.

So if you have just a personal Gmail account, here's how to utilize GMass to track email opens and clicks.

What are G Suite accounts?
Piece of work or schoolhouse accounts (ending in @companyname.com or @schoolname.edu) that subscribe to Gmail are G Suite accounts. The administrator of an organization's Thousand Suite account tin allow users in that organization to request or return receipts.

If a Yard Suite administrator enables read receipts in Gmail, all email addresses allowed by the admin can ship and return receipts. However, the admin tin make the render receipts feature optional. In this case, Gmail will inquire users if they want to send a read receipt when they open an e-mail.

How to Fix Read Receipts in Gmail (Pace-by-Pace Arroyo)

Now that I've covered what read receipts are, let me show you:

• How to set up read receipts as a Gmail spider web business relationship ambassador
• How to asking a read receipt in Gmail
• How to send a read receipt in Gmail

How do you turn on read receipts?

Hither'south a step-by-step guide to gear up-up read receipts in a G Suite ambassador account:

Step 1

Log in to your Thousand Suite account from a browser.

Pace 2

From the Google Admin panel abode page, click on the Chief Menu (iii vertical lines icon at the meridian left of the window).

Then, follow this path: Apps > G Suite > Gmail .

This path will accept you to the screen below. Then click on User Settings.

Step iii (Optional – simply required if you manage multiple organizations)

Earlier clicking on settings, click on the Organizations list on the left side of your console. Select the organizational unit in which you want to ready read receipts.

If you don't accept sub-organizations in your panel, proceed to the adjacent stride.

Footstep 4

Click on Email Read Receipts to enable or disable the read receipts feature for your users.

Once you've clicked the section, you'll take the following options to cull from:

1. Do non allow email read receipts to be sent
   This choice disables the requesting and returning of read receipts for users in your organization.
2. Let email read receipts to be sent to all addresses in my organization besides as the whitelisted email addresses
   Select this option to enable your G Suite users to asking and receive read receipts in Gmail. You lot tin also allow specific external addresses to request and receive read receipts from your G Suite users.
3. Prompt the user for each read receipt asking
   This lets Gmail enquire users if they want to send a read receipt or non. You can uncheck this box to send and receive read receipts automatically.
4. Let email read receipts to be sent to whatsoever e-mail address
   Select this option to enable requesting and returning of read receipts from whatever email ID (within or outside your organization). In this case, a user is always prompted with a read receipt request.

Step 5

Click the Save button at the bottom of your console to apply these changes.

Note – It takes about an hour for these changes to apply to each user account. Changes can be tracked from the Admin console audit tab (they tin be accessed from Reports on your Admin Dwelling screen).

How to Request a Gmail Read Receipt

A user tin asking a read receipt just later on their G Suite admin has enabled it. Here'due south a step-by-step guide on how to request a Gmail read receipt when you send an email:

Step i

Log in to your Gmail business relationship and click the Compose button to open up the Compose window.

Step 2

Add recipients to the required fields of the new email and compose the Subject and Body.

Pace 3

Click More options (three vertical dots icon at the bottom right of the Compose window) and click Request read receipt.

Stride 4

Add your e-mail signature and click Ship to transport the email bulletin. When a recipient opens your email and clicks "yes," you will receive an email notification stating who opened your email with a time stamp (as shown in the image below).

How to Send a Gmail Read Receipt

Your Gmail account may automatically send a read receipt based on the settings chosen past your organisation. However, if you have to approve the receipt manually, Gmail prompts y'all with this read receipt asking:

Ane or more than senders in this conversation have requested a read receipt.
Yous can now choose to send a receipt or non.

This is what the pop-up looks like:

Notation – If the recipient is using an IMAP server to read Gmail messages in e-mail systems similar Microsoft Outlook, the read receipt may exist sent automatically.

iv Problems with Gmail'due south Read Receipt Feature

1. Can't Be Used for Regular Gmail Accounts

The primary outcome with Gmail's read receipts is that they can't be used with personal Gmail email accounts. If you don't have a M Suite account, you'll take to use email marketing programs like GMass to track e-mail opens.

2. Need the One thousand Suite Admin's Permission

Even if y'all're using a G Suite account, you demand the K Suite administrator's permission to use read receipts.

It doesn't matter whether you're using the Gmail web app on Chrome, Firefox, or the Opera browser. The same goes for the Gmail app for Android and iPhone — if the admin hasn't enabled read receipts, you tin't use information technology.

3. No Guarantee on Receiving a Read Receipt

Sometimes, Gmail lets your email recipients determine if they desire to send a read receipt to you lot.

And what can you practise if they cull not to send a read receipt notification?
Nothing.

There'due south no way to verify that they've opened your email if they pass up to inform you.

4. Impractical for E-mail Marketers

Read receipts can be incredibly helpful for e-mail marketing — theoretically! They could help marketers easily verify if their emails are being opened or not.

In reality, using Gmail to track this is impractical. Here's why:

1. In some cases, Gmail'south read receipts have to be approved by the recipient. Unfortunately, most people receiving marketing emails won't bother to send you lot a read receipt. Instead, information technology could annoy them, and they might mark your message as spam!
2. Yous have to request a read receipt manually each fourth dimension y'all send an email. This can be tiring when you have hundreds of emails to send.
3. Gmail read receipts only work when you address individual email IDs in the To and CC fields. Y'all cannot use them with mailing lists.

A Better Approach: Using GMass to Track Email Opens and Clicks

If you're looking for a far easier and more powerful way to runway email opens, GMass is the perfect Gmail extension for you!

What Is GMass?

GMass is a powerful, but elementary, e-mail marketing tool that lets yous run email campaigns from your Gmail inbox. Its powerful postal service merge capabilities take made it a popular Chrome extension that'due south used past employees from Google, LinkedIn, Uber, and Twitter.

However, it is non aimed at electronic mail marketers alone.

The GMass app tin can also be used by individuals and groups, like schools and clubs, to send emails to their members from their Gmail client.

GMass's Advanced E-mail Reports and Analytics

GMass has a powerful Entrada Study for detailed breakdowns of your electronic mail statistics. It's automatically generated after sending an email entrada and summarizes all the core marketing statistics you lot demand.

Withal, GMass's reports aren't your regular mail merge campaign reports.

Unlike other e-mail services, GMass places your campaign reports inside your Gmail account itself. You won't have to open a divide tool or window to meet it — all the data you need is in your inbox!

Let me show you how GMass'southward automated Campaign Reports help yous runway email statistics.

A) Electronic mail Open Tracking

The Gmail Problem

Although Gmail's read receipts help you verify if your emails were opened, it sometimes depends on the recipient. Call up, your recipient can ever refuse to transport you a read receipt.

The GMass Solution

GMass's entrada-level reports requite you two metrics to rails email opens in real-time. Opening an email triggers the automatic download of a tracking pixel to measure opens. Equally GMass tracks email opens automatically, you won't have to worry almost your recipient approval this or not.

You tin find these statistics in your Entrada Study under:

1. Unique Opens – the total number of e-mail IDs that have opened your email. But what if a recipient opens your email multiple times?
   Don't worry, simply the number of unique recipients who opened your email is tracked. Whenever someone opens an email for the 2d time, information technology won't show upwardly on this report.
2. Didn't Open up – the total number of email IDs that have Not opened your electronic mail.

Additionally, whenever a recipient opens your e-mail, a notification is added to the GMass Reports > Opens label in your Gmail inbox. This makes tracking your email opens a breeze!

B) Email Link Tracking

The Gmail Problem

The Gmail client doesn't let yous track the number of link clicks in your Gmail messages.

Why does link tracking matter?
Without link tracking, y'all won't know how many recipients are engaging with the content in your email. They could just open up your mail and ignore everything it contains.

The GMass Solution

GMass's mail service merge campaigns tin can accurately track link clicks in your emails. When someone clicks on a link in your email, a mention is added to the GMass Reports > Clicks characterization in your Gmail inbox. The post-obit metrics are tracked:

• who clicked your links
• the click charge per unit per link

With GMass's link tracking, it becomes incredibly easy to measure your subscriber date.

You tin can find this statistic in the report nether:

Unique Clicks – the total number of unique electronic mail IDs that clicked at least ane link in your email.

This click tracking feature tin can be used to rails links and determine the nigh attractive anchor texts in your emails. For more than information on click tracking with GMass, click hither.

C) Replies, Bounces, and Blocks

The Gmail Problem

The Gmail client cannot runway bounces, replies, cake-notifications, and other types of e-mail replies. This is an issue as you can't measure email variables like:

• Did the emails reach the intended contacts?
• Which responses crave your firsthand attention?
• What email IDs are incorrect?
• Who needs to be removed from the mailing list?

The GMass Solution

GMass, nevertheless, automatically organizes and tracks replies to your Gmail letters using its Auto-Reply Management characteristic.

GMass'southward Campaign Study summarizes reply stats under:

1. Replies – the total number of electronic mail addresses that replied to your campaign.
2. Bounces – the total number of emails that came dorsum as undeliverable because the address is invalid.
3. Blocks – the total number of emails that came back as undeliverable because the accost rejected your email as spam.

Later you've sent an email entrada via GMass, all replies, bounces, and blocks to your entrada are categorized under these labels. Whenever you lot need to take stock of your responses, look at these stats for all the data you need.

D) Mass Emailing

The Gmail Problem

Information technology's highly impractical to rely on Gmail'due south read receipts when y'all're sending hundreds of emails.

Why?

Yous'll have to request a read receipt manually each time yous transport an electronic mail. Plus, y'all'll accept to ship each recipient a separate email for the read receipts to piece of work. That is going to take forever!

The GMass Solution

GMass, however, automates and streamlines this service. It uses open tracking, click tracking, and auto-reply management to generate accurate reports on all emails that you lot ship.

You won't have to lift a finger — GMass does it all for you!

iii More than Means GMass Increases Open up and Conversion Rates

In improver to its powerful entrada reports, GMass has tons of other solutions for your electronic mail sending needs.

1. Automatic Follow-Ups

What exercise yous do if a recipient doesn't respond to an important email?

You transport follow-up emails as reminders.

Simply what if you have to send reminders to hundreds of people?
Doing that manually is impossible!

However, with the GMass browser extension, y'all won't have to do all that manual work.

Instead of manually following upwardly on each electronic mail – GMass automates it for you!

GMass has an automated email follow-up service for your campaigns. It lets yous customize everything near these follow-upwardly reminders such as:

• The number of follow-ups you lot transport to each recipient.
• Each follow-up message.
• The time gaps between follow-ups for a recipient.

Click hither for a detailed guide on automatic follow-ups in GMass.

2. Personalization

If y'all desire to heave your conversions, you'll take to personalize your emails.

You'll have to address a recipient past their proper noun or reference their company to increase your chances of receiving a favorable answer.

Why?
Personalizing your emails makes them more relevant to your recipients.

Think virtually it.

What would you lot rather receive?
A generic, bland electronic mail or one that's carefully personalized and addresses your needs?

Only y'all can't manually personalize hundreds of emails at a time, right?

Luckily, GMass offers you lot an automated personalization service to streamline this procedure. You lot get features such every bit:

1. 1. Car Commencement-Proper noun Detection – GMass machine-detects a person'southward beginning name from their email address and automatically inserts information technology in your electronic mail.
   2. Customize links and URLs – you can include customized links and URLs for each recipient in your emails.
   3. Include a personalized image – GMass lets you lot add together a unique image for each recipient in your campaign.
   4. Personalize entire paragraphs – yous can automatically customize big blocks of text on a person-past-person basis in your Gmail messages.

3. Interruption Gmail's Sending Limits

Did y'all know that your Gmail web business relationship has an email sending limit?

Y'all tin can ship but 500 emails every 24 hours using a Gmail account, while y'all can send up to 2,000 emails every 24 hours with a Thou Suite account.

The GMass browser extension, however, allows y'all to bypass this limit when sending emails that aren't time-sensitive.

With GMass, you can send up to x,000 emails at a fourth dimension!

How?
The tool automatically distributes these emails over several days based on your Google account's sending limit.

For example, say you're sending an email to 6,000 addresses from a G Suite account. When yous click the GMass button, 2,000 emails are sent immediately. The next 2,000 are sent 24 hours later, and the final 2,000 will exit 48 hours after. This manner, you won't have to log in for three successive days to send all your emails.

Conclusion

Gmail's read receipts weren't designed as a reliable method for tracking email stats. If you're looking for a comprehensive email tracking app, why not try out the GMass Gmail extension instead?

The tool has everything you need to quickly send, manage, and track your emails in seconds. Download the GMass Chrome Web plug-in today and try it out for free!

Ajay is the founder of GMass and has been developing e-mail sending software for 20 years.

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Source: https://www.gmass.co/blog/gmail-read-receipt/

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